Frequently Asked Questions
Everything you need to know about your ALO shopping experience.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns are free for all domestic orders.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery within 1-2 business days.
How do I find my perfect fit?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as our performance fabrics are designed for a snug, supportive fit.
Do you ship internationally?
Yes, ALO ships to over 100 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my ALO garments?
To maintain the quality of our technical fabrics, we recommend machine washing in cold water with like colors and tumbling dry on low or hanging to dry.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 30 minutes of placement by contacting our support team.